Terms and Conditions
PRIVACY POLICY
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
PAYMENT POLICY
Payment for all orders must be made before the order can ship. Hands to the Plow accepts Visa, MasterCard, American Express, and Discover. If you wish to pay by check, please call us at 715-349-7185 for ordering instructions.
CREDIT CARD CHARGES
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
SHIPPING POLICY
In order to maintain low shipping costs, materials are normally shipped via USPS within two business days of the order. If your shipment from Hands to the Plow will be delayed, you will be notified via email. Order Tracking is not available with items shipped via USPS Media Mail. We reserve the right to ship orders via FedEx or UPS without customer approval and at no additional cost.
For faster delivery, please call 715-349-7185 or email us at mail@handstotheplow.org before ordering. Faster delivery will result in higher shipping fees.
Pricing on this website is applicable to orders within the 50 United States. All orders to addresses outside the US should email us at mail@handstotheplow.org or call 715-349-7185 for pricing.
ORDER TRACKING
Tracking is not available with items shipped via USPS Media Mail.
SHIPPING RATES
We use a flat shipping cost structure that does not vary on how much or little you order. Currently shipping via USPS Media Mail is a flat $6.00.
RETURN POLICY
Our goal is that you will be completely satisfied with your purchase from Hands to the Plow. If the products you have ordered are damaged or defective, please contact us as soon as possible so we can correct the problem. If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 60 days from the purchase date. Returned or exchanged products must be in the condition you received them. Items are not subject to a restocking fee, however, customer is responsible for shipping charges to return items to Hands to the Plow, Inc..
HOW TO RETURN AN ITEM
Before returning any items purchased, please contact us at mail@handstotheplow.org to receive a return authorization number. Your return authorization email will contain complete instructions for how to make your return.